Delivery and Shipping

Shipping Info

At EZ Print Creations, we strive to provide the best shopping experience for our customers. All orders are processed and printed in VIC and we currently ship to anywhere in Australia. Below you will find important details regarding our shipping policies:

 

Order / Processing Time

We take pride in crafting each item with care and precision. As all our products are made to order, please allow us a processing time of 5-8 business days. If you require a faster processing time, please reach out to us. We will do our best to accommodate your request.

Please note that processing times may vary during peak seasons or holidays.

 

Shipping costs

We offer the multiple shipping methods. The estimated time and costs are listed below:

Standard Post: 3-4 business days, $9.95
Express Post: 2-3 business days, $14.10
Pick up (Shepparton, VIC): FREE

Please note that delivery times may vary during peak seasons or holidays.

 

Total Delivery Time

Please take note that regardless of the selected shipping option, our processing/production time for all orders is 5-8 business days. It is important to understand that opting for Express Post will solely accelerate the shipping time and not the production process. We sincerely value your understanding and patience as we dedicate the necessary time to ensure each product is crafted with the utmost care and quality for your satisfaction.

 

Shipment Confirmation

Upon shipment of your order, you will receive a confirmation email from us. This email will include a detailed summary of your order along with the tracking number for your convenience. Please ensure to check all your email folders, including spam or junk, to ensure you receive this important update.

 

Exchanges & Returns

Due to our status as a small print-on-demand business, where each item is custom-created and printed upon order, we regret to inform you that we cannot facilitate traditional returns or exchanges for change of mind or size-related reasons. Kindly ensure to consult our size chart for accurate sizing information. For further details, please refer to our Refund Policy.

 

Damaged items

Please be advised that EZ Print Creations will not be liable for any products that may be damaged or lost during the shipping process.

 

Non-exchangeable items

- Any product returned in a condition other than its original state, including damage, wear, washing, or missing original tags, will not be accepted for return.

- Returns received more than 7 days after the date of receipt will not be eligible for a refund.

- Customers are responsible for the cost of return shipping, which will not be refunded.